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Privacy Policy

Last updated: July 13, 2026

This Privacy Policy describes Our policies and procedures regarding the collection, use, and disclosure of Your information when You use the Service. It also explains Your privacy rights and how the law may protect You.

We use Your Personal Data to provide and improve the Service. By using the Service, You acknowledge the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions have the same meaning whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or another managing authority.

  • Company (referred to as either "the Company," "We," "Us," or "Our" in this Privacy Policy) refers to Posh by Lucky Puppies.

  • Cookies are small files placed on Your computer, mobile device, or another device by a website. Cookies may contain information about Your browsing activity and preferences.

  • Country refers to Florida, United States.

  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.

  • Personal Data means any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes data on behalf of the Company. This may include third-party companies or individuals engaged by the Company to facilitate the Service, provide services on behalf of the Company, perform services related to the Website, or assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated through the use of the Service or from the Service infrastructure itself, such as the duration of a page visit.

  • Website refers to Posh by Lucky Puppies, accessible from www.poshbyluckypuppies.com.

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which that individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Information submitted through contact, inquiry, booking, or other Website forms

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address, browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, referring website information, and other diagnostic data.

When You access the Service through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device operating system, the type of mobile internet browser You use, unique device identifiers, Your Device's IP address, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or access the Service through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service, store certain information, understand how the Website is used, and improve Our Service. Tracking technologies may include beacons, tags, pixels, and scripts.

The technologies We use may include:

  • Cookies or Browser Cookies. A Cookie is a small file placed on Your Device. You may instruct Your browser to refuse all Cookies or indicate when a Cookie is being sent. However, if You do not accept Cookies, certain portions of the Website may not function as intended. Unless You have adjusted Your browser settings to refuse Cookies, Our Service may use Cookies.

  • Web Beacons and Tracking Pixels. Certain sections of Our Service and Our communications may contain small electronic files known as web beacons, clear gifs, pixel tags, or single-pixel gifs. These technologies may allow the Company or its Service Providers to count users who have visited certain pages, determine whether an email was opened, measure Website activity, record the popularity of certain content, and verify system and server integrity.

Cookies may be either "Persistent" or "Session" Cookies. Persistent Cookies remain on Your computer or mobile device after You go offline, while Session Cookies are deleted when You close Your web browser.

We may use Session and Persistent Cookies for the purposes described below:

  • Necessary / Essential Cookies

    Administered by: Us or Our Website service providers

    Purpose: These Cookies support the basic operation, security, and functionality of the Website and help provide features and services requested by visitors.

  • Advertising and Analytics Cookies

    Administered by: Us and third-party Service Providers, including Meta Platforms, Inc.

    Purpose: These Cookies and similar technologies help Us understand Website activity, measure the performance of Our marketing, determine how visitors interact with the Website, create advertising audiences, and deliver or improve advertisements.

Meta Pixel and Advertising

We use Meta Pixel, an advertising and analytics tool provided by Meta Platforms, Inc. Meta Pixel helps Us understand how visitors interact with the Website, measure the effectiveness of Our advertising, and improve or deliver advertisements on platforms such as Facebook and Instagram.

Meta Pixel may collect information such as Your IP address, browser and Device information, pages visited, actions taken on the Website, referring website information, and information collected through Cookies or similar tracking technologies.

Information collected through Meta Pixel may be shared with Meta Platforms, Inc. and processed in accordance with Meta's privacy practices. Meta may use this information to provide measurement services, improve advertising systems, create advertising audiences, and display advertisements that may be more relevant to users.

We may use information collected through Meta Pixel to measure Website traffic, understand visitor activity, evaluate the effectiveness of Our marketing campaigns, create advertising audiences, and deliver or improve advertisements.

You may control or limit Cookies through Your browser settings. You may also manage certain advertising preferences through Your Facebook or Instagram account settings. Disabling Cookies may affect certain Website features or the accuracy of advertising measurement.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service: including monitoring the use, performance, operation, and security of the Website.

  • To provide services: to respond to inquiries, schedule or manage requested services, communicate about appointments, and fulfill services requested from the Company.

  • For the performance of a contract: to develop, comply with, and undertake any agreement relating to products, services, appointments, or other transactions You have requested or purchased from Us.

  • To contact You: to contact You by email, telephone call, SMS, or another form of communication regarding Your inquiries, requested services, appointments, updates, or other relevant business communications.

  • To provide marketing communications: to provide You with news, special offers, promotions, and information about services or events that may be similar to those You have previously purchased or asked about, unless You have opted out of receiving such communications.

  • To manage Your requests: to attend to and manage requests, questions, concerns, or communications submitted to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or another sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or a similar proceeding.

  • For other business purposes: We may use Your information for data analysis, identifying usage trends, measuring the effectiveness of promotional campaigns, improving Our Website, services, marketing, security, and customer experience, and other legitimate business purposes.

We may share Your Personal Data in the following situations:

  • With Service Providers: We may share Your information with Service Providers that help Us operate the Website, host or maintain the Service, process Website forms, analyze Website activity, provide advertising or marketing services, communicate with customers, or otherwise support Our business.

  • For business transfers: We may share or transfer Your information in connection with, or during negotiations relating to, a merger, sale of Company assets, financing, acquisition, restructuring, or transfer of all or a portion of Our business.

  • With Affiliates: We may share Your information with Our Affiliates. In such cases, We will require those Affiliates to honor this Privacy Policy.

  • With business partners: We may share Your information with business partners when reasonably necessary to offer products, services, promotions, or business-related opportunities.

  • With Your consent: We may disclose Your information for another purpose when You have provided Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes described in this Privacy Policy.

We may retain and use Your Personal Data to the extent necessary to comply with legal obligations, resolve disputes, maintain appropriate business records, enforce agreements and policies, prevent fraud, and protect the Company and others.

The Company may retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period unless it is used to strengthen security, improve the functionality of the Service, support advertising or analytics functions, or comply with a legal obligation.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company's operating locations and in other places where the parties involved in processing are located.

This means Your information may be transferred to and maintained on computers located outside Your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in Your jurisdiction.

The Company will take commercially reasonable steps to ensure that Your information is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You may have the right to request access to, correction of, or deletion of certain Personal Data that We have collected about You, subject to applicable law.

You may contact Us to request access to, correct, or delete Personal Data that You have provided to Us.

Please note that We may need to retain certain information when We have a legal obligation or lawful business reason to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, restructuring, financing, or asset sale, Your Personal Data may be transferred as part of that transaction. Where required, We will provide notice before Your Personal Data is transferred and becomes subject to a materially different privacy policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data when required by law or in response to a valid request from a public authority, court, law enforcement agency, or government agency.

Other Legal Requirements

The Company may disclose Your Personal Data in the good-faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of the Company

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect the personal safety of Website users, customers, employees, or the public

  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us. However, no method of transmission over the internet or method of electronic storage is completely secure.

While We strive to use commercially reasonable measures to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service is not directed toward children under the age of 13. We do not knowingly collect personally identifiable information directly from children under the age of 13 through the Website.

If You are a parent or guardian and believe that a child has provided Personal Data through the Website, please contact Us. If We become aware that We have knowingly collected Personal Data from a child under the age of 13 without appropriate authorization, We will take reasonable steps to delete that information.

Links to Other Websites

Our Service may contain links to websites or services that are not operated or controlled by Us. If You click a third-party link, You will be directed to that third party's website or service.

We encourage You to review the privacy policy of every website You visit. We have no control over and assume no responsibility for the content, privacy policies, security, or practices of third-party websites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page, and the "Last updated" date at the top of this Privacy Policy will be revised.

We encourage You to review this Privacy Policy periodically for changes. Changes to this Privacy Policy become effective when they are posted on this page unless otherwise stated.

Contact Us

If You have any questions about this Privacy Policy or would like to submit a privacy-related request, You can contact us through our contact page.

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